What do you do when you have a limited budget, pressing needs and no capacity to support a large scale, ongoing IT department? You turn to Friday Bay and The Cloud. Pierce County Center for Dispute Resolution reduced their
IT infrastructure by 50%, decreased their dependence on volunteer resources to manage critical systems, and increased their capacity to grow all while decreasing their future IT budgets.

Friday Bay quickly assessed the needs of PCCDR , recommended a course of action and migrated the PCCDR systems to The Cloud.   Focusing then on CRM strategy, Friday Bay's consultants were able to  stabilize the current Microsoft Dynamics implementation, recommend and implement improvements and guide the Executive Director to a strategic plan for growth and expansion using CRM as a base.   

PCCDR has seen significant improvements since implementing a CRM system, significant savings on IT infrastructure and, through their partnership with Friday Bay, have a plan for future organizational growth without exponentional IT costs.

For more details, contact Friday Bay at info@fridaybay.com or Maralise Hood-Quan, Executive Director of PCCDR at mhq@pccdr.org